Great product! I had to finally replace my 10 year old backpack purse. Ropin is still around (fab!) and I got my new backpack purse in days, MUCH quicker than expected. Same great quality. I had to ask questions and Customer Service was amazing, helped me out and gave me great iscounts. Would absolutely buy from them again. I just love my new purse and Ropin AND I get compliments about my purse ALL THE TIME. Honestly I’d get compliments for my old purse for years…prob bc it improved with age. Thanks Robin!